Effective Date: July 20, 2026
Payment for seller monthly membership plans (e.g. Starter ₹100, Growth ₹200, Enterprise ₹500) is non-refundable once the plan is activated and buyer lead distribution has commenced.
In the event of double debit or transaction failure where money is deducted but plan status is not updated, a full refund or credit adjustment will be processed within 5-7 business days via Razorpay to the original payment method.
Sellers can choose not to renew their monthly plan at the end of their 30-day billing cycle. No cancellation fee will be charged for non-renewal.
To initiate a payment query or refund investigation, please submit a ticket through our Support Portal or email our support team with your Payment ID and Registered Phone Number.